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Why choose Aura Insurance?

We understand that no two risks presented to Aura Insurance are the same and we go beyond the expectation of an insurance provider to ensure that each assessment is tailored to the specific needs required.

This means Aura Insurance will provide customised cover for the individual needs of our clients. We have such broad experience in business growth and an extensive knowledge in insurance and broking activities, so you can rest assured that your domestic and commercial insurance needs are in very capable hands.

There are several factors that drive businesses of all sizes to engage an insurance broker to manage the selection of the right insurance program. Below we have outlined four key reasons.

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There is a great deal of information that can be found on the internet however that requires time and energy and it may be quite overwhelming for some. Using Aura Insurance will save time and produce definitive results.

Most business owners know a great deal about their own industry niche. This can be incredibly beneficial as the business grows and becomes more complex. Aura Insurance can compliment the business owners knowledge and can exchange their specialist knowledge and their experience.


Professional Team
Our team has specialist knowledge and experience providing you with highly customised insurance cover.


25+ Years Experience
We are specialists in designing and handling insurance programs with more than 25 years of experience in this field.


24/7 Support
We are available 24/7. You can chat with us or make a phone call to discuss your issue.

Top Reasons To Use Aura Insurance

  • Insurance brokers who work for the clients, not the insurers
  • Multiple quotes from different insurers
  • Deal with experienced insurance professionals not phone sales staff
  • Someone on your side at claim time
  • We only provide covers with reputable insurers
Houses protected
Contract signed
Years of experience

News & Events

Frequently Asked Questions

How Do I Pay My Premium?

Post a Cheque to PO Box 3381, Caloundra QLD 4551

Online by Credit Card by visiting Note – charges will apply

Credit Card by completing and returning the remittance advice located on your Invoice. Note – charges will apply.

BPAY – please see your invoice for Biller Code & Payment Reference number.

Pay Monthly via Premium Funding – contact us for Terms & Conditions

I've just bought a new car, what do I do?

Congratulations on your new purchase!

Before picking it up from the dealership, contact us 07 4639 1600 with the details of the new vehicle including make, model, year, registration and purchase price.

We can ensure cover is in place and any financier is provided with appropriate documentation prior to taking the vehicle into your car.

What information do I need to provide in the event of a claim?

It is important to take note of as much information as you can so that you can pass these details on to your broker promptly after a loss or event.

  • The time and date of the event
  • The address or location the event occurred
  • A description of what happened
  • Particulars of any other persons involved in the event (especially if a motor accident)
  • Information of anything you have done to minimise the loss
  • Contact details of witnesses so they can be contacted to provide statements
  • Take photos of anything you think might be relevant, but particularly any damage

My financier has asked for confirmation of the insurance, what are they looking for and how can I obtain this?

Financiers usually require a Certificate of Currency, or Certificate of Insurance, to show that insurance cover is in place for the asset. They will require their interests noted on the policy and this will be shown under the Interested Party heading.

A Certificate of Currency can be issued once the policy has been put in place and the premium paid. We can email, mail or fax this document to you or directly to your financier if preferred.

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